Legal information
Terms and conditions
Hotel Amari Living Suites, as part of its service to all its clients and guests, presents its terms and conditions for the provision of its services.
This is a translation for reference. In case of any discrepancy, the Spanish version shall prevail.
Provider identification
- Trade name: Amari Living Suites
- Legal name: [Pending: legal name of the company or individual]
- Tax ID (NIT): [Pending: NIT]
- National Tourism Registry (RNT): [Pending: RNT number]
- Address: Carrera 42F #76-41, Barranquilla, Atlántico, Colombia
- Address for legal notices: [Pending: address for judicial notifications]
- Phone: +57 302 330 7939 · +57 605 313 3460
- Email: atencionalcliente@amarilivingsuite.com
Purpose and scope
Purpose
To set out the policies, conditions and terms of the room reservation purchased at Amari Living Suites, in compliance with internal guidelines and applicable legal provisions.
Scope
Applies to clients who have purchased an individual accommodation reservation (suites) at Amari Living Suites.
Bookings through this website
This website is for information purposes. Online bookings are made on the Cloudbeds booking engine, a third-party service that opens in a new tab and has its own terms and privacy policy.
The enquiry forms on this website open WhatsApp or your email app with a message ready to send. An enquiry is not a booking: a booking is only confirmed when the hotel expressly confirms it.
Stays and services are charged and paid in Colombian pesos. Whether published rates include taxes: [Pending: to be stated].
Conditions of stay
The conditions regarding rates, taxes, check-in and check-out, stays with children, registration of minors, early departure, safekeeping of valuables, no-shows, groups, visitors, parking, gym, Wi‑Fi, warnings, anti-smoking law, pets, anti-corruption policy and declaration of origin of funds are those described in the Service policy, together with the Cancellation policy and the Payment policy.
Right of withdrawal and payment reversal
Withdrawal and payment-reversal conditions for bookings made remotely: [Pending: to be defined with legal advice, considering articles 47 and 51 of Law 1480 of 2011 (Colombian Consumer Statute)].
Requests, complaints and claims
You can submit requests, complaints or claims by email to atencionalcliente@amarilivingsuite.com, on WhatsApp at +57 302 330 7939 or by phone at +57 605 313 3460. Response time: [Pending: response time].
Protection of children and adolescents
In Colombia, the sexual exploitation and abuse of children and adolescents are crimes. Law 679 of 2001 and Law 1336 of 2009 set out measures to prevent them in the tourism sector. [Pending: text of the code of conduct adopted by the hotel (MinCIT Resolution 3840 of 2009)].
Intellectual property
The brand, logo, texts and photographs of the hotel belong to their respective owners. [Pending: confirm ownership or licence of the photographs and content]. Photographs of places in Barranquilla come from Wikimedia Commons and are used under the licence shown next to each image, crediting their author.
Personal data and cookies
The processing of personal data is governed by the Privacy policy and the use of cookies by the Cookie policy.
Governing law
These terms are governed by the laws of the Republic of Colombia. [Pending: confirm jurisdiction and dispute-resolution clause with legal advice].
Version and effective date
- Version: Draft v0.1 · October 18, 2026
- Effective date: [Pending: date]